Chat bot can serve as a manager and seller, as well as a mechanism for playing or additional involvement!
Quality chat bot does not consist of only 1 element, it is a whole set of mechanics. For example, in the field of information courses, the bot can send daily new lessons, check TOR, reward for the completion of the course and connect the student with the curator. The purpose of creating a bot is to make money, because the bot is paid and should pay for itself, generate profits, and multiply the company.
- Automate communication with customers with the bot (sales, manager)
- Increase the involvement of the social network (interactive bot posts, events, newsletters).
- Create a text game with repeatability (engagement, sales through bot, coverage of posts by bot, brand awareness gives coverage to bot)
- Business process (online courses in bot, school, booking bot, selling services in bot, merchandise passing bot)
Business processes:
- Analyze questions to the business from the client and integrate into the bot
- Schedule responses (bot responses, text replies), replace the command with the bot, automate routine bot
- Mark the user's final action (subscription, sale, message, migration to the website)
- Implement the chat bot block diagram, control the launch and collect users in the audience of the bot (for newsletters)